Shipping Policy

Thank you for choosing to shop small. Every order placed supports a real family, a real dream, and a business built with care.

Because we believe in thoughtful production and reducing waste, each item is made just for you after your order is placed. We do not mass-produce inventory — we create what is needed, when it is needed.

Processing Time

• Orders ship within 7–10 business days from the date of purchase unless otherwise noted.

• Business days do not include weekends or holidays.

• During high-volume launches or special releases, processing times may be slightly extended. Any changes will always be communicated at checkout.

Why It Takes a Little Longer
Making items to order allows us to:

• Reduce excess waste

• Maintain quality craftsmanship

• Create pieces with intention instead of mass production

We believe good things are worth the wait, and we promise your order is being made with care every step of the way.

Shipping Confirmation & Tracking

• You will receive a confirmation email with tracking information once your order ships.

Shipping Delals

• Once your package leaves our hands, delivery time is the responsibility of the carrier.

• We are not responsible for carrier delays due to weather, holidays, or service interruptions.

Address Accuracy

• Please double-check your shipping address before completing checkout.

• We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Stollen Packages

• If a package is marked delivered but cannot be located, please contact your local post office.

• We are not responsible for lost or stolen packages once marked delivered.

Damaged Packages

• If your package arrives damaged, please contact us within 3 days of delivery with photos so we can help make it right.

If you have any questions, please contact us at:
Wickerroad@gmail.com

Thank you for supporting small business and choosing intentional, made-to-order pieces.